COMPUTER ADVICE
REPAIR TERMS AND CONDITIONS

1. Computer Advice will repair your product for the estimated charges stated (unless such charges are revised with your prior oral or written consent). When the product repair is covered by a manufacturer’s warranty or extended service contract, Computer Advice cannot perform repairs under the terms of such warranty or extended service contract.
2. If your product repair is covered by a manufacturer’s warranty or extended service contract then you must provide written or oral consent to the repair and you will pay the estimated charges stated when you authorised the repair. Your payment is due when the product is returned to you. The estimated charges include all parts, labour, and shipping required for the repair of the product, plus applicable sales tax (VAT).
3. Computer Advice may charge you a diagnostic fee including shipping charges, as described below, ("Diagnostic Fee"), plus applicable sales tax, if Computer Advice inspects your product and determines based on the inspection that the product does not require repairs. If the repair requires additional labour or parts that were not specified in the estimated charges, Computer Advice will ask for your approval of a revised estimate. If you do not agree that Computer Advice may revise the estimated charges, Computer Advice will return your product and may charge you the Diagnostic Fee plus applicable sales tax. Computer Advice reserves the right to refuse repair service on products that have serial numbers altered, defaced or removed or that are damaged due to accident, abuse, neglect, misuse (including faulty installation, repair, or maintenance by anyone other than Computer Advice or an Computer Advice Authorised Service Provider), unauthorised modification, extreme environment (including extreme temperature or humidity), extreme physical or electrical stress or interference, fluctuation or surges of electrical power, lightning, static electricity, fire, acts of God or other external causes. In such event, Computer Advice will return the product to you without repairing it, and may charge you the Diagnostic Fee, plus applicable sales tax.
4. In repairing your product, Computer Advice will use new, used or refurbished parts. Computer Advice will retain the replaced part that is exchanged under repair service as its property, and the replacement part will become your property. Replaced parts are generally repairable and are exchanged or repaired by Computer Advice for value. If applicable law requires Computer Advice to return a replaced part to you, you agree to pay Computer Advice the additional cost of the replacement item.
5. In repairing your product, Computer Advice warrants (1) that the repair will be performed in a workmanlike manner and (2) that all parts used in the repair will be free from defects in materials and workmanship for ninety (90) days from the date of the repair. The warranty on parts is an express limited warranty. If a defect arises in a replacement part during the ninety (90) day warranty period, at its option, Computer Advice will (1) repair the part, using new, used or refurbished replacement parts, or (2) replace the part with a new, used or refurbished equivalent part, or (3) refund the fair market value of the part.

This warranty and remedy are exclusive and in lieu of all other warranties, remedies, and conditions, whether oral or written, express or implied, with respect to the repair parts. Computer Advice specifically disclaims any and all implied warranties with respect to such parts, including, without limitation, warranties of merchantability and fitness for a particular purpose. If Computer Advice cannot lawfully disclaim implied warranties under this limited warranty, all such warranties, including warranties of merchantability and fitness for a particular purpose, are limited in duration to the duration of the express limited warranty.

The express limited warranty on repair parts gives you specific legal rights, and you may also have other rights.

6.  Computer Advice’s entire liability to you for damages arising from any cause whatsoever with respect to the repair of your product, whether due to Computer Advice’s negligence or to any other reason, is limited to the amounts that you pay Computer Advice for repair services. Computer Advice has no liability whatsoever for indirect, special, exemplary, or consequential damages, such as lost profits or revenue. Computer Advice has no liability for loss of or damage to data or software applications. Your only remedy under the repair terms and conditions is to seek recovery of damages against Computer Advice in an amount not to exceed what you have paid Computer Advice for repair services.
7. Unless you provide alternative instructions, Computer Advice will ship your repaired product to the mailing address you furnished when you authorised the repairs. If your product is returned to Computer Advice because delivery could not be completed at the address given, Computer Advice will attempt to contact you for an alternative mailing address. If you do not provide an address at which Computer Advice or its agent may deliver your product within sixty (60) days after the original delivery attempt, Computer Advice will notify you that it considers your product to be abandoned. Computer Advice will send notice to the mailing address you furnished when you authorised the repairs. In the event that your product is abandoned, Computer Advice may dispose of your product in accordance with applicable provisions of law, and, specifically, may sell your product at a private or public sale to pay for any outstanding repairs performed. Computer Advice reserves its statutory and any other lawful liens for unpaid charges.
8. Computer Advice disclaims any liability for damage or loss to your product caused while in transit. Computer Advice will assist you in making a claim by filing tracers and claims with the carrier responsible for the loss or damage.
9. If any provision of these terms and conditions is held to be illegal or unenforceable, that provision will be deemed to have never been part of the terms and conditions, and the remaining terms and conditions will continue to be enforceable.